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Services

Service Management

Service Management

24x7 continuous monitoring & service desk with event, incident, & problem management, and mature processes for service request, configuration & change management.

Platform Ops

Platform Ops

Focused on backup and data protection, update, lifecycle and performance management, with regular audits of failover configuration and drills for Business continuity & DR

Security Ops

Security Ops

Focused on monitoring of system & perimeter security baseline, identity & access management, threat & vulnerability management, and application & data security.

Automation & Instrumentation

Automation & Instrumentation

Focused on service catalog automation, governance, desired state configuration and process automation, and cloud environment instrumentation

Cloud Optimization

Cloud Optimization

Periodic reviews and recommendations for cost & performance rightsizing and compute optimization opportunities

Business Management

Business Management

Periodic usage analysis, capacity tracking, as well as spend tracking and chargebacks

Features

Aalacom Technologies 24x7 Azure & Google Cloud InfraSecOps Managed Services monitor, support and manage cloud infrastructure operations for over hundred global customers. Our process and service frameworks are modelled along ITIL, SOC, and ISO 20000 standards.

Dedicated 24x7 Support Desk

Dedicated 24x7 Support Desk

Continuous Monitoring

Continuous Monitoring

Proactive Maintenance

Proactive Maintenance

Adaptive Management

Adaptive Management

Incident Management SLAs

Incident Management SLAs

Real-Time Dashboards & Alerts

Real-Time Dashboards & Alerts

Dedicated Account Management

Dedicated Account Management

Self-Service Customer Portal

Self-Service Customer Portal

Why Work With Us

Why Work With Us

Leverage proven Software Development Practices from 500+ software engagements.

Why Work With Us

Build Enterprise-Grade Apps for Highest User Experience Ratings

Why Work With Us

Deliver a Contemporary & Immersive Software Solution

Why Work With Us

Access latest Software Development Technology Skills & save with Global Delivery Model

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