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Experience Design Overview

Engage and Empower Customers & Users with Delightful Interactions

CMOs and CDOs today have a mandate to create intuitive customer, employee, and other stakeholder interactions that drive conversion, deepen engagement and inspire brand loyalty. At Revel and Aalacom, we use sophisticated user experience, interface, and visual design methods to design and deliver exceptional experiences.

We start by crafting personas and user stories about your product or service, and then we create experience journeys, customer interactions, and communication channels, such as mobile, web, and partner. Our experience-led process uses proven best practices and expertise to support the full experience lifecycle:

  • Using trust and empathy, discover and understand the problem
  • Experience strategy and design that aligns business goals with a frictionless, enlightened user experience
  • Build, test and launch market-ready solutions

 

 

Go-To-Market Strategy Services

Brand Expression

Our experience design services aim to verbally and visually incorporate your brand expression with consistency to engage audiences and effectively convey the core promise and ethos of your brand

  • Signature Experiences
  • Design Systems
  • Design Languages

User Research

Our approach to experience design starts with User Research through usability studies, user data gathering, and design workshops to map interactions, barriers, and triggers across the user journey

  • Usability Studies
  • User Data Gathering
  • Journey & Empathy Mapping

UX & Visual Design

We design to maximize the user experience for on and offline spaces with a focus on brand expression, online usability, and aesthetic visual design

  • User Experience Design
  • Interface Design
  • Visual Design
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